Use a robust onboarding process to integrate new hires and improve their performance. Onboarding answers the question, “What knowledge is needed to do the job well?” Go beyond basic orientation and: (1) Explain what makes the business tick, i.e., its mission and strategy; (2) Define expectations and the new hire’s role in the organization in relation to others; and (3) Connect the organizational culture to day-to-day work.

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The author of this page is Terry Gardiner

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