Effective Leaders Listen

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Effective leaders learn to listen first.

When someone comes to you and asks a question, it is very powerful to really listen to what they are saying. Ask them questions to clarify their issue, rather than starting to talk as soon as possible, which is really easy to fall into.

After this listening session, you are better able to answer their question, give advice or suggest a direction. They are also ready to listen attentively because they feel and know you have heard and understood their issue. In fact, your listening may have clarified their issue or question.

Related Best Practices

Resources

  • Effective Listening, Dr. Scott Williams, Department of Management, Raj Soin College of Business==Author==

The author of this page is John MacPherson

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